Support.

For anything not covered below, write to hello@mindio.xyz and we'll get back to you.

I forgot my password.

On the sign-in screen, tap Forgot password?. Enter your email and we'll send you a link that opens the app and lets you set a new one.

I want to delete my account.

Open Settings (tap the gear icon on the You tab) → Account → Delete account. The deletion is hard: every reflection, every collected figure, every progress row tied to your account is removed from our database immediately. There is no undo.

How does the Socratic follow-up work?

When you finish a reflection inside a lesson, the text you wrote is sent — together with the passage and the interpretive prompt — to an AI model we run on Anthropic's API. The model returns a short acknowledgment that references something specific in what you wrote, and one follow-up question that presses gently on a tension or assumption. It's not grading. It's not telling you you're "right" or "wrong." It's a thinking partner that has read the passage too.

Anthropic does not train on your reflections. We send the smallest amount of context needed to produce a good response — never your email, never your account ID.

Is my HealthKit data uploaded to your servers?

No. HealthKit values (steps, active minutes, workouts) are read by the app to show your daily activity on the Body screen, but the values stay on your device. They are never sent to our backend.

Why are some lessons "in progress"?

The catalog is large — every primary text and every artwork is hand-curated against the canon. New lessons are added regularly. A lesson marked in progress isn't yet authored to our standard; you'll see it once it's ready.

Why won't the Sign In with Apple option work?

If you see "nonces mismatch" or a similar error during Sign In with Apple, please email us with a screenshot. As a workaround, use the "Use email instead" option on the sign-in screen.

Where does the content come from?

Every passage and every artwork is in the public domain or uses a freely licensed translation. We don't paraphrase, we don't summarize, we don't generate fake "great books in 5 minutes." You read what the author actually wrote, in a translation we cite.

How do I report a bug or suggest a feature?

Email hello@mindio.xyz with what you saw, what you expected, and (if it's easy) which iPhone you're on. We read every message.

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